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Terms and conditions

DEFINITIONS

In these Terms and Conditions, unless otherwise specified, the terms used shall have the following meanings:

  • "User" means an individual who accesses or uses any of our services;
  • "Service Provider" refers to CleanWins Casino, its officers, directors, employees, agents, affiliates, successors, heirs, assigns, and other related entities;
  • "Platform" means the online gaming platform provided by Service Provider for Users to access various games.

ACCEPTANCE OF TERMS

By using our Services or accessing any part of the Platform, User acknowledges that they have read, understood, and accepted these Terms and Conditions in their entirety without limitation or reservation.

AGE RESTRICTIONS

  • Only individuals aged 18 years or older are permitted to use our Services;
  • By providing a date of birth, Users confirm that they meet this requirement.

ACCOUNT CREATION AND MAINTENANCE

  • User must provide accurate and truthful information when creating an account with us;
  • Failure to do so may result in the cancellation of their account or the confiscation of any winnings associated with such an account.
  • Users are responsible for maintaining their own passwords and ensuring that they keep confidential all details related to their account.

GAME RULES

  • All games provided by Service Provider are governed by separate rules, which can be accessed within each game;
  • These rules shall prevail over these Terms and Conditions in the event of any conflicts or inconsistencies.
  • Users acknowledge that outcomes from our games may depend on elements outside our control, such as Random Number Generator (RNG) processes.

PAYMENT TERMS

  • Service Provider reserves the right to modify payment terms at its discretion;
  • Users agree to comply with all applicable laws and regulations regarding financial transactions.

CHARGEBACK POLICY

User understands that any dispute or claim related to their account, including chargebacks, may result in the closure of their account without prior notice.

WAGERING REQUIREMENTS

  • Any bonus funds or winnings associated with such amounts must be wagered as specified by Service Provider;
  • Failure to do so will invalidate entitlements and potential losses may occur due to confiscation of remaining balance.

RESOLVING DISPUTES

Any dispute arising from these Terms and Conditions shall be resolved in accordance with the laws of Anjouan, and Users agree that they submit themselves to the jurisdiction of this territory for any disputes or claims related to their account.

AMENDMENTS AND CHANGES

  • Service Provider reserves the right to modify or change these Terms and Conditions at its discretion;
  • Continued use of our Services by User shall be deemed acceptance of such changes.
  • Users agree not to rely on previous versions of this document, which may have been altered without prior notification.

TERMINATION AND SUSPENSION

  • Service Provider reserves the right to terminate or suspend any User's account at its discretion;
  • Reasons for termination or suspension include but are not limited to breach of these Terms and Conditions, or non-compliance with applicable laws or regulations.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Anjouan. Any disputes arising from these terms shall be resolved according to such jurisdiction's laws.

ENTIRE AGREEMENT

  • These Terms and Conditions, along with any applicable game-specific rules, constitute the entire agreement between Service Provider and User;
  • All other communications or agreements are superseded by this document.

HEADINGS AND SECTIONS

The headings in these Terms and Conditions are for convenience only and shall not be taken into consideration when interpreting its meaning. Each section is a separate provision which should be read individually to understand the full implications of such terms.

DISCLAIMERS

  • Service Provider makes no warranties, express or implied;
  • It disclaims any liability related to losses from our Services arising due to circumstances beyond control, including but not limited to natural disasters, cyber attacks, and unforeseen system failures.
  • By accepting these Terms and Conditions, User acknowledges that they have read this Disclaimer.

NOTICES

Any notices served under these terms shall be effective upon transmission and may be sent via any electronic means at Service Provider's discretion.

JURISDICTION

User agrees to comply with all applicable laws regulating the use of Services offered by Service Provider from anywhere in the world. Dispute resolution shall take place according to Anjouan territory jurisdiction only, unless otherwise specified above or within these Terms and Conditions.